Mind. Body. Soul. Spirit
1.
Order Processing
- All orders are processed within 3–5 business days (excluding weekends and holidays).
- Custom or made-to-order items may require up to 7–10 business days for processing.
- You will receive a confirmation email once your order has shipped.
2.
Shipping
- We currently ship within the U.S. (and internationally upon request).
- Shipping rates are calculated at checkout.
- We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer.
3.
Local Pickup / Delivery
- Local pickup is available in Washington, DC only. You will receive an email to schedule your pickup.
- Delivery is available for a fee.
4.
Refunds & Exchanges
- Due to the personal and energetic nature of our products and services, all sales are final.
- If your item arrives damaged, please contact us within 48 hours of delivery with clear photos, and we will offer a replacement or store credit.
5.
Spiritual Services
- All services (Reiki, Meditation, Tarot, Spiritual Cleanses, etc.) are by appointment only.
- Missed or canceled appointments without 24-hour notice will not be refunded.
- All readings and energy sessions are for guidance and spiritual insight only and should not replace professional medical or mental health care.
6.
Product Disclaimer
- Our products are made with natural, intentional ingredients. However, always perform a patch test before full use.
- Not intended to diagnose, treat, or cure medical conditions. Consult your healthcare provider if pregnant or under medical treatment.
7.
Privacy Policy
- Your personal information will never be sold or shared. All information gathered for readings or services remains strictly confidential.
8.
Energy Exchange & Respect
- This is a sacred space rooted in healing, alignment, and empowerment.
- We reserve the right to refuse service to anyone who disrespects the energy, integrity, or safety of our practice.